I have not spoken to anyone from MiddleTown Property Group/BSURentals.com since December 29th at 11:44 am. I have called over and over and over again over the course of days. I have left message after message after message over the course of days. Not a single attempt has been made to reach me or my mother. Not a phone call. Not an email. Not a message delivered by carrier pigeon. Zip. Zilch. NADA.
We were told when we left the apartment that we’d be out for 2-3 days while they remedied the situation. My mother brought 7 days worth of medication with her. Tomorrow (Tuesday, January 3rd) is day 7. MiddleTown Property Group/BSURentals.com never informed us that our lock would be changed or why it needed to be changed. We have received no communication from them whatsoever. My mother’s critical medications are now locked behind a door that we cannot open.
Fun Fact: MiddleTown Property Group/BSURentals.com stopped paying for the hotel room after the second night. We have been paying for it ourselves since. January 3rd will mark our 7th night in this room.
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