Unprofessionalism, Confusion and potential Mold.

I have been living in one of their properties for not even 2 months. Firstly, 2 days before move in day, they called and said they had to switch me because of a flea problem in the original unit I signed a lease on. I toured the new place. It was fine. Besides the weird mold disgusting looking window… (we will get into that) The closet was just a space heater. No space for clothes. With an already shoeboxy apartment I demanded I get some shelves or storage put in there. They accommodated. The window looks like mold growing between the panes. I had showed them a picture in person before moving in. They agreed it also looked nasty and they would put in a request. They did nothing for about a week. I called again, nobody could tell me when matinence would be in to check it out. They couldn’t even tell me their mold policy! Nobody knew anything!! Some heat exhaustion and poor air circulation later. 20 days go by. Nothing. Today, mold growing in my pets water fountain and I have NEVER, in my 4 years and 2 houses lived at, have NEVER had mold growing there or anywhere! I am just fed up. I texted them and told them the situation. I plan on calling and if nobody does anything I will be making next steps. Horrible communication and extremely unprofessional. I pay almost 800$ a month for them to sit on their butt and do nothing.