MUNCIE — Matthew Ferge has lived in a home that they rent from BSURentals for the last year. Ferge said that they have had problems with the rental company and the home since they first moved in.
“Just a lot of stress, like missing work from being sick from being exposed to sewage and mold,” Ferge said.
Ferge says they have called BSURentals, but the help has been few and far between.
“Really they don’t do much, they have turned off maintenance phone lines so you can’t get ahold of maintenance people, they turned off our maintenance portal online and they canceled requests they never got followed up on,” Ferge said
Ferge is just one of many Muncie residents who have had problems with BSURentals. WRTV went to the City of Muncie to try to find a solution for tenants like Ferge and others who may find themselves in similar situations.
“When we get phone calls at the mayor’s office, we try to find out what’s the issue and after we find out what the issue is, we will usually direct them to the department that solves those issues,” Muncie Mayor Dan Ridenour said.
Read the whole story: https://www.wrtv.com/news/local-news/delaware-county/tenants-continue-to-report-issues-with-bsurentals-city-encourages-tenants-to-contact-them
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